Question 1

Is LedgerInvoice GST-compliant?

Accepted Answer

Yes. Every invoice supports CGST/SGST and IGST with the correct place-of-supply logic. LedgerInvoice generates GSTR-1 and GSTR-3B summaries that you can export as JSON for direct portal upload, or as Excel for your CA. e-Invoice (IRN) integration is supported in Pro and Enterprise plans.

Question 2

Can I import data from Tally or my current software?

Accepted Answer

Yes — products, parties, and opening stock can be imported via Excel/CSV. For larger migrations from Tally, BUSY, or Marg, our team can assist with a one-time setup and data import on Pro and Enterprise plans.

Question 3

Is LedgerInvoice cloud-based or on-premise? Will it work on my old PC?

Accepted Answer

LedgerInvoice is fully cloud-based — no installation required. It runs in any modern browser on Windows, Mac, or on your phone. Your data is auto-backed-up daily and accessible from any device.

Question 4

Does LedgerInvoice support multiple businesses under one login?

Accepted Answer

Yes. Multi-company is built-in. You can manage multiple GSTINs, switch contexts in one click, and assign different team members to different companies — each with their own role and permission set.

Question 5

Is there a free trial for LedgerInvoice? Do I need a credit card?

Accepted Answer

Yes — the Starter plan is free forever. Pro plans come with a 14-day full-feature trial, no credit card required. You can upgrade, downgrade, or cancel anytime.

Question 6

What kind of support does LedgerInvoice offer?

Accepted Answer

Free plan includes email support. Pro plans get priority email and WhatsApp support during business hours (Mon–Sat, 10 AM to 7 PM IST). Enterprise customers get a dedicated account manager and on-call support.

Question 7

Does LedgerInvoice work for pharmacy, restaurant, retail and other business types?

Accepted Answer

Yes. LedgerInvoice has industry-specific modules for pharmacies (batch/expiry tracking, Schedule H), restaurants (table management, KOT, QR self-order), retail (POS, barcode billing), wholesale/distributors (party-wise pricing, credit limits), garment shops (size x colour variants), jewellery (weight-based billing, making charges), mobile shops (IMEI tracking, warranty), and grocery stores.

Question 8

Can I send invoices via WhatsApp using LedgerInvoice?

Accepted Answer

Yes. LedgerInvoice integrates with WhatsApp Business API to send invoices, payment links, and business updates directly to your customers on WhatsApp. SMS reminders for pending payments are also supported.

Question 9

What is the pricing for LedgerInvoice?

Accepted Answer

LedgerInvoice offers a free Starter plan and paid Pro and Enterprise plans billed quarterly (3 months), half-yearly (6 months), or yearly (12 months). Yearly plans offer the best value with up to 15% savings. Visit ledgerinvoice.com for current pricing.

Question 10

Is my business data safe on LedgerInvoice?

Accepted Answer

Yes. LedgerInvoice is hosted on Microsoft Azure with SSL encryption, daily automated backups, and 99.9% uptime. Your data is stored securely and never shared with third parties.